Take Action Now! Energy is One of Life’s Most Crucial Services. America’s Households Cannot be Without Energy.
In challenging times such as these, your customers want to manage the risk of loss of access to energy services to their households due to involuntary unemployment, disability and accidental loss-of-life. Now, for the first time, you can help them by offering an affordable and convenient plan of protection.
When Things Go Wrong, It’s Good to Have a Safety Net that Protects your Customers….and Your Utility.
In These Uncertain Times With the Threat of Mass Layoffs, The Utility Service Payment Protection Plan Offers Your Employed Customers A Convenient And Affordable Safety Net.
Such unplanned events as involuntary unemployment, disability or accidental loss-of-life can all to often result in the household’s inability to make timely payment for delivered electricity and natural gas services. These unforeseen events may ultimately lead to disconnection, which causes even greater hardship to a household during their journey with your utility….and result in added costs and lost revenues to your utility.
The Utility Service Payment Protection Plan represents a convenient best-practices option to help prevent this scenario.
See More About Us, for background information about CGCIS, its management and a further description of the Utility Service Protection Plan, which is underwritten and serviced by a major U.S. based “A” rated insurance company.
The Utility Service Payment Protection Plan Offers Your Energy Utility Three Significant Benefits:
- Fills a gap in your customer’s CX journey that gives comfort when otherwise good paying customers become vulnerable to late or non-payment of their delivered service.
- The possibility of adding a new annuitized non-regulated and non-carbon revenue & cash flow stream for your company.
- An entirely new approach to improve bad debt write-offs, collection costs, disconnection rates, FFO-to-debt ratios, credit enhancement, regulatory relations and financial relief to payment assistance programs.
What’s In It For Your Customers?
Your eligible employed customers that elect to enroll in The Utility Service Payment Protection Plan will be provided with a certificate of insurance. Certificate holders that have suffered involuntary unemployment, become disabled or died by accidental means have the comfort of knowing that your service can be continued for their household during such challenging times to the extent provided by the coverage benefits. On the certificate holder’s behalf, the insurance carrier underwriting the Utility Service Protection Plan will pay directly to your utility a monthly amount and for the number of months stated on their certificate of insurance. **Subject to terms, conditions, and exclusions on the certificate of insurance. The Utility Service Protection Plan is underwritten and serviced by a financially strong U.S. based “A”rated insurance company. See Terms of Use
Here’s the Bottom Line Impact that The Utility Service Payment Protection Plan can bring to Your Energy Utility and to Your Customers’ CX Journey with you.
Potential improvement in your company’s financial key ratios and CX objectives
Keeps your customers in the center of what you do.
Improvement in your customer’s financial stability, household safety and concern over the loss-of-service due to the inability to pay utility bills on a timely basis because of involuntary unemployment, disability or accidental loss-of-life.
